IT Service Desk Analyst

2017.06.26. | Budapest


Our partner is a world wide known company who has excellent it services globally, consulting, and business solutions are in their portfolio. As a great multinational company even in Hungary they represent themselves with a big Shared Service Center where they need more colleagues to meet the clients’ requirements and remain one of the best IT companies.

Now they are seeking for

Dutch speaking


  • Provide first level call, email, and chat support to customer’s PC, including software and hardware related issues.
  • Assign unsolved cases to the appropriate IT teams.
  • Log all calls in the Helpdesk tracking database in English simultaneously with handling the call in native language
  • Instruct users on ICT processes
  • Document and share practices with other colleagues

Skills Required

  • Strong Dutch knowledge (speaking and writing)
  • Strong English knowledge (speaking and writing)
  • Functional (How to) understanding of Microsoft Word, Excel, PowerPoint, Outlook
  • 1+ Year experience in Call Center / Help Desk environment is a PLUS
  • You can be fresh graduated with language knowledge, they welcome:)

What We Offer

  • Competetive salary package
  • Good office environment and infrastructure
  • Chance to be prometed
  • Good teams where people are important
  • Supporting working environment
  • Cool board members

Contact our Consultant

Péter Szalai +3618839860