Collection Administrator (Italian speaking)

2018.06.24. | Budapest


One of our biggest partners in Telco sector wants to expand in this year again and that is the reason why we are authorized to find the experts and competences to there. It is a huge multinational company that was the most attractive employer in SSC sector in this year, and the best SSC in CEE region in the last year as well.

You can join to them as a

Collection Administrator (Italian)

Pozíció leírás

  • Validate data and reviewing the weekly operative report of the team, checking the dunning process on the monthly list and monitoring the SLAs
  • Weekly report- Creation of a resume on collection management and cash in trend for biweekly SMB review with Head of Business Unit SMB
  • Creation of the new list of ceased customers to send to litigation team
  • Provide Ad-Hoc reports based on Senior Managment requests or deal with specific issues.
  • Preparing collection list and monthly target for Collection Manager to review


  • Ability to meet the customers’ needs in line with the business requirements is a must
  • Focusing on the objectives and the required outcomes of the processes during delivering a service is a must
  • Working with a cooperative and positive attitude in a group settings to achieve common goals is a must
  • The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience is a must

Professional skills:

  • Credit Management skills, Cash collection, Dunning, Dispute escalation in line with agreed process is an advantage
  • Commercial awareness in an international global environment is an advantage
  • Customer Service experience is an advantage

Language skills:

  • English on a fluent level is a must
  • Italian on a fluent level is a must

Amit nyújtunk

  • Competitive salary package
  • Stabile company background
  • Fancy office environment
  • Trainings