French Cash Collector

2018.09.24. | Budapest

Bemutatkozás

One of our biggest partners in Telco sector wants to expand in this year again and that is the reason why we are authorized to find the experts and competences to there. It is a huge multinational company that was the most attractive employer in SSC sector in this year, and the best SSC in CEE region in the last year as well.


You can join to them as a


French Cash Collector

Pozíció leírás

  • improving cash across the portfolio at every opportunity by encouraging preferred payment methods and educating customers to improve payment patterns, and minimising overdue debt without compromise to customer satisfaction
  • escalating instances where delays are being experienced in resolving customer issues which could result in late payment of invoices
  • achieving and exceeding targets for overdue debt and work package completion are met consistently, ensuring quality and professionalization is not compromised
  • pro-actively planning each collections call ensuring the call in accordance with Collections process, covering all appropriate debts and that a promise of full or part payment is received
  • protecting and developing customer loyalty through Credit Management best practices and knowledge of the Billing process
  • ensuring that these are compliant with the credit management policy and understanding the local regulatory, fair trading and competition rules relating to their work sufficiently to be able to comply with them


Elvárások

  • At least 1 year in SSC area
  • Ability to meet the customers’ needs in line with the business requirements is a must
  • Focusing on the objectives and the required outcomes of the processes during delivering a service is a must
  • Working with a cooperative and positive attitude in a group settings to achieve common goals is a must
  • The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience is a must
  • Ability to comprehend and to systematically organize the various aspects of a problem or situation is an advantage
  • Taking the responsibility and takes care of the consequences of making a decision is a must
  • Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation is a must
  • Professional French and English verbal and written is a must
  • Credit Management skills, Cash collection, Dunning, Dispute escalation in line with agreed process is an advantage
  • Commercial awareness in an international global environment is an advantage
  • Customer Service experience is an advantage


Amit nyújtunk

  • Competitive salary package
  • Stabile company background and infrastructure
  • Fancy office environment
  • Trainings and opportunities to learn and develop Yourself or Teams around you
  • Valid and sustainable values at a great company

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