German Speaking IoT Service Consultant

2018.12.12. | Budapest

Bemutatkozás

Are you willing to join something great full of opportunities? Do you have the ‘can do’ attitude with motivation to work with people and manage projects? Our prestigious client is seeking outstanding professionals to be part of their constantly growing team.


We are in the hunt for:

German Speaking IoT Service Consultant

Pozíció leírás

The role is providing IoT inlife consultancy to premium customers across multiple regions, countries. The IoT Service Consultant will provide remote management support to Global Operations customers and be accountable for ongoing in life delivery and governance of contracted technical solutions delivered from the portfolio.

What you will do:

  • Be accountable for overall IoT In Life activities to nominated customer/customers or technologies,
  • Ensure all management KPIs are adhered to within target SLA’s,
  • Diagnosing process faults within Global Operations and working with internal teams to drive continual service improvement,
  • Manage activities effectively whilst focusing on objectives and results and prioritising accordingly,
  • Make decisions within own area of competence/expertise, seeking guidance and support when necessary,
  • Making sure that customer specific, ITIL aligned operational processes and procedures are implemented and followed,
  • Work closely with different teams both on Client side and in Vodafone environment, in order to provide an outstanding service to our customers.

Elvárások

  • Strong business English and German knowledge,
  • ITIL v3 Foundation,
  • Experienced in KPI Reporting against SLAs,
  • Excellent ability to manage customer relationships, their expectations (and define acceptance criteria) and to understand requirements of business and customer to ensure they are translated into technical delivery,
  • Technical understanding,
  • Excellent written and verbal communications,
  • Strong negotiation and problem solving skills,
  • Proactive, can-do attitude.

Amit nyújtunk

  • Opportunity/possibility to travel abroad work in a multinational environment,
  • We provide work assets as laptop and mobile phone with great subscription,
  • Unravel your continuous process improvement mind-set – new ideas are always listened to,
  • Internal coaching/mentoring culture,
  • Support of career aspirations and personal development,
  • Possibility to work from home.

Információ

László Urbán, +3618839860

Keresd tanácsadónkat

László Urbán, +3618839860

SwiconJobs