IT Service Desk Analyst (Dutch)

2019.03.24. | Budapest


Our partner is a world wide known company who has excellent it services globally, consulting, and business solutions are in their portfolio. As a great multinational company even in Hungary they represent themselves with a big Shared Service Center where they need more colleagues to meet the clients’ requirements and remain one of the best IT companies.

Now they are seeking for

Dutch speaking


  • Provide first level call, email, and chat support to customer’s PC, including software and hardware related issues.
  • Assign unsolved cases to the appropriate IT teams.
  • Log all calls in the Helpdesk tracking database in English simultaneously with handling the call in native language
  • Instruct users on ICT processes
  • Document and share practices with other colleagues


  • Strong Dutch knowledge (speaking and writing)
  • Strong English knowledge (speaking and writing)
  • Functional (How to) understanding of Microsoft Word, Excel, PowerPoint, Outlook
  • You can be fresh graduated with language knowledge, they welcome:)


  • Competetive salary package
  • Good office environment and infrastructure
  • Chance to be prometed
  • Good teams where people are important
  • Supporting working environment
  • Cool board members


Dávid Csiba 0670 704-6762


Dávid Csiba 0670 704-6762