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IT support expert

Introduction

Now we are looking for an IT professional to join our central IT support team based in Budapest providing IT infrastructure support for end users in relation with Windows based desktop systems, servers and network.


Function

• Manage, solve or escalate incidents and requests reported by end users of MET Group entities according to internal processes and SLAs

• Coordinate issues with external IT infrastructure service providers including networking, hardware purchasing and maintenance

• Install and maintain Windows based desktop systems, support and manage Windows servers, Active Directory and other services

• Administer reported incidents, it’s solution and related knowledge base items

Requirements

• 1-3 years’ experience in an IT support role

• Deep knowledge in Windows desktop and server operating systems

• Deep knowledge in directory services, Active Directory

• Experience in desktop management systems

• Very good command of written and spoken English

• Excellent problem-solving and communication skills

• Reliability, thoroughness, abstract and analytical thinking

• Costumer focus and ability to work well under pressure

Offer

Information

Dávid Csiba 0670 704 6762

Application

Dávid Csiba 0670 704 6762

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